Website Maintenance

Complete website maintenance peace of mind,
ongoing results and growth.

Your Website Is Critical To Your Business

It generates leads, clients and revenue (or at least it should). It’s a channel through which customers, suppliers, potential new staff, and partners will find you and engage with you. It is fundamental to the success of your business and you want peace of mind that it will be available for your audience 24/7 without interruption and that it will continue to support ongoing business growth.

Take Advantage Of New Strategies

Your competitors are innovating (or maybe leading the way) with new websites and online strategies. The world is getting smaller as more of us connect to the web and that means that it is only going to get harder to keep up, let alone stay ahead of the pack.

All Software Is Vulnerable

Software needs updating to stay secure and take advantage of technology advances. The unfortunate truth is that all software is vulnerable, including the software that powers your website. More and more websites are getting hacked and attacked, including the big players like Twitter and Facebook as well as millions of small businesses every day.

Do It Yourself?

Keeping your website up to date, backed up, secure and consistently brining in new leads can be a time consuming and tedious process. It takes you away from what you should be doing, which is building relationships with your customers, staff and partners. The technology and strategies continue to evolve and it’s a full time job to keep abreast of all the trends and developments.

Website Tune-Up

Tune-up is mandatory for new clients in order to bring their current
WordPress site up to date with the latest WordPress developments.

If you would like to entrust us with the monthly maintenance of an existing WordPress site, then an once-off Website Tune-up is a pre-requisite.

Our Website Tune-Up includes:

Complete security scan to keep your visitors safe (+ malware removal)
Full website backup to save a copy of your valuable website data
Website software upgrades for increased security, better browser compatibility and the latest WordPress features
Premium plug-in upgrade/replacement**
Speed optimisation to improve website load time for your visitors
Broken link scan and fixing for better SEO
Detailed website review and recommendations report

2 hours of support, design & development time is included to help fix any issues and implement key recommendations.

A website maintenance plan ensures that your website is always up-to-date and finely tuned to your needs.
Not having a maintenance plan for your existing website will often result in a cluttered website filled with bugs, missed updates, out-of-date content, broken links and invalid SEO.
Anything you care about needs maintenance, therefore if you care about your website make sure that its maintenance is entrusted to capable hands.

**If your site uses any Premium plugins and/or themes, make sure that you acquire and provide us with their valid licenses. Not having valid licenses could generate additional costs.

What Our Client Plans Include

Content Changes

Your time is precious and should be spent interacting with your customers and growing your business, not logging in and updating your website.

We take care of all your content changes for you so all you need to do is email the content changes (text or photos) and we’ll get them done for you, usually within the next business day.

Software & Security Maintenance

Each month we perform our maintenance service checklist to keep your website secure and running smoothly. This includes software updates, security scans, and website performance optimisation. All of this is detailed within a monthly email report.

Frequently Asked Questions

How do “Content Updates” work?

Content Updates include content that you have ready, such as text or photos, and does not include creating new pages, images or designs for you.

You simply send us an email with clear instructions on the content you want to updates on your website and we get straight to work and let you know when it’s done – usually within the same business day.

Our response time for content changes is usually about 6 hours and we ask that you request one change at a time per email.

What happens if my website goes down, is hacked, breaks, etc?

The whole purpose of our client plans is preventative care, so we work hard to prevent anything from happening. However, in the case something does happen and your website needs emergency care, we will be there right by its side communicating with the web hosting company on your behalf.

We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.

What if I need something outside the plans?

If you have a task that is beyond what is included in your plan, we will submit a quote for you to approve separately.

However, many times we will evaluate requests that exceed your plan on a case by case basis, and with approval, work past the time and bill for a time exceeded at the support rate listed on your plan.

What is your hourly rate?

When quoting work we regularly quote fixed-rates so our clients can budget effectively.

However, in some cases, we use hourly billing where tasks are small or the scope is not fully known to give our clients more flexibility to make adjustments and changes as they go.

Our standard hourly rate is €60/hr.

For clients on one of our plans, our rate is €50/hr.

Note that this requires a minimum hourly purchase of 5 hours (don’t worry, you have 12 months to use any unused time!).

Can I use my own web host?

You sure can. Although we prefer to use our recommended providers, we’ll review your web hosting and talk to your hosting company to make sure it will fit your needs.

If you prefer to move your website to our Premium Web Hosting, we offer migration for a one-off fee of €228

How does billing work?

Your Debit/Credit Card will be charged automatically at the start of each month (or yearly to get 15% discount).

Once payment is complete we send you a invoice directly to your email.

Automatic billing via Debit/Credit Card keeps our admin overheads low and allows us to offer you the best price on our services.

Can I really cancel any time?

Absolutely. We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation via email to support@econstruo.com, and we will immediately stop the next payment.